ADAMS POOL AND SPA SERVICE LLC PRIVACY POLICY
Effective Date: February 5, 2026
Last Updated: February 5, 2026
ADAMS POOL AND SPA SERVICE LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through any communication channel.
By providing your personal information to us, you consent to the practices described in this Privacy Policy.
We collect the following categories of personal information:
Information You Provide Directly:
● Full name
● Email address
● Mobile phone number
● Mailing address (service location)
● Payment and billing information
● Property details (pool/spa specifications)
● Service history and preferences
● Any other information you voluntarily provide
Information Collected Automatically:
When you visit our website, we automatically collect certain information through cookies and similar tracking technologies, including:
● IP address
● Browser type and version
● Operating system
● Device identifiers
● Pages visited and time spent on pages
● Referring website addresses
● Click patterns and navigation behavior
● Geographic location (city/region level)
3. Cookie and Tracking Practices
We use cookies and similar tracking technologies on our website. A cookie is a small text file stored on your device that helps us improve your experience and understand how our website is used.
We use the following tracking technologies:
● Google Analytics: Used to analyze website traffic and user behavior. Google Analytics collects information such as IP address, device type, browser information, pages visited, time spent on pages, and interactions with the website. This helps us understand how visitors use our website and improve our services.
● Google Ads Conversion Tracking: Used to measure the effectiveness of our advertising campaigns. This technology tracks when users click on our ads and complete actions on our website such as submitting a contact form or booking a service.
● Facebook (Meta) Pixel: Used to measure the effectiveness of our social media advertising and understand user interactions with our website. It collects information such as pages visited, actions taken on the site, and device information to help us deliver relevant advertisements and analyze campaign performance.
If you’d like, I can also give you a more legally polished version used by most US business websites so it passes A2P / Twilio / SMS compliance checks more easily.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling cookies may affect the functionality of our website.
4. How We Use Your Information
We use your personal information for the following purposes:
● To provide, operate, and deliver our professional pool and spa services
● To process transactions and send related billing information
● To communicate with you regarding appointments, scheduling, and service inquiries
● To send appointment confirmations and reminders via SMS text message and email
● To send promotional offers, discounts, and marketing communications via SMS text message and email (with your consent)
● To send service updates, including notifications when service is completed or follow-up needed
● To send follow-up requests for reviews, referrals, and feedback
● To personalize your experience and deliver content relevant to your interests
● To improve our website, services, and customer experience
● To analyze website traffic and user behavior
● To comply with legal obligations
● To protect against fraudulent, unauthorized, or illegal activity
5. SMS/Text Message Opt-In and Communications
By providing your mobile phone number and expressly consenting, you agree to receive recurring automated text messages (SMS and MMS) from ADAMS POOL AND SPA SERVICE LLC.
Types of SMS messages you may receive:
● Appointment confirmations and reminders
● Promotional offers and discounts
● Service updates (e.g., notification that your service is complete, maintenance reminders)
● Follow-up requests (e.g., review requests, referral opportunities, feedback surveys)
Message frequency varies based on your interaction with our services and promotional campaigns.
Message and data rates may apply. Your carrier’s standard messaging rates will apply to all text messages sent and received. ADAMS POOL AND SPA SERVICE LLC is not responsible for any messaging or data charges imposed by your wireless carrier.
Consent is not a condition of purchase. You are not required to consent to receive promotional text messages as a condition of purchasing any goods or services from ADAMS POOL AND SPA SERVICE LLC.
To opt out of SMS messages at any time, reply STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message, and no further promotional messages will be sent to that number unless you opt back in. You may still receive transactional messages related to existing appointments.
For help or questions about our SMS program, reply HELP to any text message or contact us at [email protected] or +1 562-522-2203.
6. Mobile Information Sharing Statement
We do not sell, rent, loan, trade, lease, or otherwise transfer for profit any phone numbers or personal information collected through our SMS program to any third party.
Your mobile phone number and any information you provide via SMS will only be used by ADAMS POOL AND SPA SERVICE LLC to provide the services you have requested, send messages as described in this Privacy Policy, and comply with applicable law. We do not share your mobile information with third parties for their own marketing purposes.
Non-sharing Clause:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
● Encryption of data in transit using SSL/TLS technology
● Secure storage of personal information on protected servers
● Access controls limiting employee access to personal information on a need-to-know basis
● Regular security assessments and updates
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
In the event of a data breach affecting your personal information, we will notify you in accordance with applicable law.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Service records are typically maintained for [NUMBER] years for business and tax purposes.
If you wish to have your personal information deleted, please contact us using the information provided below. We will delete your information unless we are required by law to retain it or have a legitimate business need to keep it (such as resolving disputes or enforcing our agreements).
Depending on your location, you may have certain rights regarding your personal information:
● Right to Access: You may request a copy of the personal information we hold about you.
● Right to Correction: You may request that we correct any inaccurate or incomplete personal information.
● Right to Deletion: You may request that we delete your personal information, subject to certain exceptions required by law or legitimate business purposes.
● Right to Opt-Out: You may opt out of receiving promotional communications at any time by following the unsubscribe instructions or replying STOP to text messages.
● Right to Data Portability: You may request a copy of your personal information in a structured, commonly used format.
● Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
California Residents: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale or sharing of your personal information. We do not sell your personal information.
To exercise any of these rights, please contact us at [email protected] or +1 562-522-2203.
10. Third-Party Service Providers
We may share your personal information with third-party service providers who perform services on our behalf, including:
● [CRM PLATFORM NAME]: Customer relationship management, appointment scheduling, and communications platform for sending SMS and email messages
● Payment Processors: To process payments for our services
● Cloud Storage Providers: To securely store your data and service records
● Analytics Providers: [Analytics platform names] for website analytics
● Advertising Platforms: [Advertising platform names] for advertising measurement and targeting
These service providers are contractually obligated to use your personal information only to provide services to us and are prohibited from using your information for their own purposes.
We do not sell your personal information to third parties.
Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from anyone under the age of 18. When providing services for properties with individuals under 18, we communicate directly with and collect information only from the property owner, parent, or legal guardian.
If we become aware that we have inadvertently collected personal information from a child under 18 without parental consent, we will take steps to delete such information promptly.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications constitutes your acceptance of the revised Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
ADAMS POOL AND SPA SERVICE LLC
Owner: Adam Aguirre
Business Email: [email protected]
Phone: +1 562-676-2747
Business Phone: +1 562-522-2203
Website: https://adamspoolandspa.com
Privacy Policy URL: https://adamspoolandspa.com/privacy-policy/