Effective Date: October 9, 2025
Last Updated: October 9, 2025
Introduction
Adam’s Pool and Spa Service (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Contact Information:
Adam’s Pool and Spa Service
910 E 72nd St, Long Beach, CA 90805
Phone: (562) 522-2203
Email: support@adamspoolandspa.com
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
- Request a consultation or service quote
- Schedule an appointment
- Contact us via phone, email, or contact forms
- Subscribe to our newsletter or updates
- Leave a review or testimonial
This information may include:
- Name
- Address (service location)
- Phone number
- Email address
- Property details (pool/spa specifications)
- Service history and preferences
- Payment information (processed securely through third-party payment processors)
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website
- Location data (city/region level)
We collect this information through cookies, web beacons, and similar tracking technologies.
How We Use Your Information
We use your information for the following purposes:
Service Delivery
- Scheduling and providing pool and spa services
- Communicating about appointments, service updates, and follow-ups
- Processing payments and maintaining service records
- Sending service reminders and maintenance schedules
Business Operations
- Responding to inquiries and customer service requests
- Improving our services based on customer feedback
- Maintaining accurate business records
- Complying with legal obligations
Marketing Communications
- Sending promotional offers and seasonal service reminders (with your consent)
- Sharing educational content about pool and spa maintenance
- Announcing new services or special promotions
You can opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
Website Improvement
- Analyzing website traffic and user behavior
- Enhancing website functionality and user experience
- Troubleshooting technical issues
How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist with:
- Payment processing
- Scheduling and appointment management
- Email marketing platforms
- Website hosting and analytics
- Customer relationship management (CRM)
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Legal Requirements
We may disclose your information if required by law, legal process, or government request, or to:
- Protect our legal rights
- Prevent fraud or security issues
- Comply with regulatory obligations
Business Transfers
If Adam’s Pool and Spa Service is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and user behavior
- Provide personalized content
- Enable certain website features
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure socket layer (SSL) encryption for data transmission
- Restricted access to personal information
- Regular security assessments
- Secure storage of physical and electronic records
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Service records are typically maintained for 7 years for business and tax purposes. Marketing contact information is retained until you opt out or request deletion.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it’s inaccurate.
Deletion
You may request deletion of your personal information, subject to certain exceptions (e.g., legal retention requirements).
Opt-Out
You can opt out of marketing communications at any time.
California Residents (CCPA Rights)
If you’re a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and share
- The right to request deletion of your personal information
- The right to opt out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at:
Phone: (562) 522-2203
Email: support@adamspoolandspa.com
We will respond to your request within 45 days.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new “Last Updated” date. Significant changes will be communicated via email or prominent website notice.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Adam’s Pool and Spa Service
910 E 72nd St, Long Beach, CA 90805
Phone: (562) 522-2203
Email: support@adamspoolandspa.com
Your Consent
By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.