They don’t skim the pool and leave obvious stuff floating on the surface. Maybe it’s because they spend 5 minutes “cleaning” and just leave
Response from the owner: We apologize for your experience, Gabriel. It's concerning to hear that our service did not meet your expectations. We take your feedback seriously and will work on improving our cleaning processes to ensure a better experience. Thank you for bringing this to our attention.
Adam is very knowledgeable and answered all of our questions, provided helpful tips on how to cut cost, and being first-time pool owners, went through how everything works, so that was great. Pamela in the front office helped us with scheduling and was wonderful to speak with. We'll be using them again!
Seriously... do NOT use this company... unless you want be be treated like trash ... they never show... when they do it's absolutely terrible service... they constantly have "extra charges" use anyone else...
Response from the owner: Hello Ted I’m sorry you had such a bad experience with whatever pool service you were using, but you clearly have the wrong company here. First we have never had a customer with your first or last name. Second we are a premium pool and spa service company that does great work every single time. We send out contracts before we start service so there are zero hidden fees or extra charges. If you do need help with your pool or spa we can definitely help out please call us at 562-522-2203. You should make sure your reviewing the correct company before you slander someone’s name and company falsely.
Adam’s pool and spa service did a great job explaining and providing competitive pricing to satisfy my pool needs. I highly recommend them, thank you for a job well done.
Response from the owner: Thank you for the great review. We look forward to continuing the great service on your pool.
Response from the owner: Thank you for the great review. We are happy to be able to provide you guys with quality service and answer any questions you have. Thank you for being great customers.
We needed to clean our pools out and make them look great for the summer and Adam and his team did an amazing job.
Response from the owner: Thanks Sean we love when our customers let everyone know how great of a job we are doing. We look forward to continuing the great service.
Adam drove over an hour to get this job done when others in my area couldn't. he was on time kept his work clean. Showed me how to work my new product. And was very helpful with all the questions I had thank you Adam I will definitely use his company from here on out
Very friendly professional service with a tremendous amount of knowledge. He really took the time when we got our first pool to educate us. And even the silliest questions he responded to. You’ll be so happy with him and his crew.
This pool guy is a flake........he just stopped coming to service our pool....no response to calls, texts or emails that we sent him.....he disappeared. He was not vacuuming or adding chemicals the entire last month and now the pool is green..........Thanks Adam.
Response from the owner: Good afternoon, there must be a misunderstanding here as we sent multiple emails notifying you of cancellation. Any how we would like do everything we can to make things good. Please let us know if there’s is anything we can do to help with the situation. Thank you.
Adam has been servicing our pool for several months now. He does a great job! He's very reliable. He even found a great price on a new pool sweep that we needed and installed it. I don't worry about the pool at all -- with his excellent service, it's always sparkling and clean.
