Last Updated: October 9th, 2025
Our Commitment to Accessibility
Adam’s Pool and Spa Service is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our visitors.
Conformance Status
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Measures to Support Accessibility
Adam’s Pool and Spa Service takes the following measures to ensure accessibility of our website:
- Include accessibility as part of our mission statement
- Integrate accessibility into our website policies
- Provide continual accessibility training for our staff
- Include people with disabilities in our design process
- Regularly test our website for accessibility issues
Features We’ve Implemented
Our website includes the following accessibility features:
- Clear Navigation: Logical page structure with clear headings and navigation menus
- Readable Text: Sufficient color contrast between text and background
- Keyboard Navigation: Full website functionality available via keyboard
- Alt Text: Descriptive alternative text for images
- Responsive Design: Mobile-friendly design that adapts to different screen sizes
- Readable Fonts: Clear, legible typography throughout the site
- Descriptive Links: Link text that clearly describes the destination
- Form Labels: Clear labels for all form fields
- Skip Navigation: Ability to skip repetitive navigation elements
Compatibility with Browsers and Assistive Technology
Our website is designed to be compatible with:
- Recent versions of major web browsers (Chrome, Firefox, Safari, Edge)
- Screen readers including JAWS, NVDA, and VoiceOver
- Browser text size adjustments
- Keyboard-only navigation
- Voice recognition software
Technical Specifications
Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML5
- CSS3
- JavaScript
- WAI-ARIA (Accessible Rich Internet Applications)
Limitations and Alternatives
Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations and potential solutions:
Known Limitations:
- Older PDF Documents: Some downloadable documents may not be fully accessible
- Solution: Contact us at (562) 522-2203 and we will provide the information in an alternative format
- Third-Party Content: Some embedded content from third-party providers may not be fully accessible
- Solution: We are working with providers to improve accessibility and can provide alternative access methods upon request
- Image Galleries: Some older image galleries may have limited accessibility features
- Solution: Contact us for descriptions of pool and spa projects shown in galleries
- Video Content: Some videos may not have captions or transcripts
- Solution: We are working to add captions to all video content; contact us for video transcripts
Feedback and Contact Information
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:
Phone: (562) 522-2203
Email: [Your email address]
Address: 910 E 72nd St, Long Beach, CA 90805
Business Hours: [Your business hours]
We try to respond to accessibility feedback within 2-3 business days.
Alternative Access Methods
If you have difficulty accessing our website, we offer the following alternative methods to access our services:
- Phone Consultation: Call (562) 522-2203 to speak with our office manager
- In-Person Consultation: Schedule a free consultation at your property
- Email Communication: Send us your questions and service requests via email
- Text Message: Text us for quick questions or to schedule service
Formal Complaints
If you are not satisfied with our response to your accessibility concerns, you may file a formal complaint with:
- U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, N.W.
Washington, D.C. 20530 - Website: ADA.gov
Assessment Approach
Adam’s Pool and Spa Service assesses the accessibility of our website through:
- Self-evaluation using accessibility testing tools
- Regular audits of website content and features
- User testing with individuals who use assistive technologies
- Review of current accessibility standards and best practices
- Third-party accessibility audits (conducted periodically)
Ongoing Improvements
We are continuously working to improve the accessibility of our website. Our current accessibility improvement projects include:
- Adding captions and transcripts to all video content
- Improving alternative text for complex images and diagrams
- Ensuring all PDF documents meet accessibility standards
- Regular accessibility training for content creators
- Implementing user feedback to improve accessibility features
Accessibility of Our Services
Beyond our website, Adam’s Pool and Spa Service is committed to providing accessible services:
- Flexible Communication: We communicate through your preferred method (phone, email, text, in-person)
- Clear Explanations: Our “Pool School” educational approach ensures all clients understand their pool systems
- Written Documentation: All service reports and estimates provided in writing
- Accessible Facilities: Our office and service vehicles accommodate various accessibility needs
- Patient Service: Our team takes time to ensure all questions are answered clearly
Third-Party Applications
We use the following third-party applications on our website, which have their own accessibility policies:
- [List any third-party booking systems, chat widgets, payment processors, etc.]
Approval of This Statement
This Accessibility Statement was approved on October 9th, 2025 by:
Adam’s Pool and Spa Service
910 E 72nd St
Long Beach, CA 90805
Review Schedule
This accessibility statement was last reviewed and updated on [Current Date]. We review and update this statement annually or when significant changes are made to our website.
Adam’s Pool and Spa Service is dedicated to serving all members of the Long Beach community, including those with disabilities. We believe everyone deserves access to professional pool and spa services and information.